« I sincerely thank you for your moral support and for your assistance at the Administrative Housing Tribunal. Had I been alone, I would of had difficulty understanding and making decisions regarding my situation. I’m a strong believer that life will reward you a hundred-fold . »
Centre d’assistance et d’accompagnement aux plaintes
Abitibi-Témiscamingue
Services d’accompagnement du CAAP-AT
Complaint examination process
Discover how to file a complaint in the health and social services network and welfare services.
To learn more click on the linkCAAP
sur le bailWe accompany people who live in private seniors’ residences and family members in respect of their rights and obligations.
Click here for more informationGroup information session
Remain aware of your rights, obligations and recourse in the health and social services network through our group presentation.
To learn more click on the link
Report or file a complaint
in the public health network
Know
your rights
Learn more about your rightsWhy file
a complaint?
Denouncing a situationObtain assistance
and support
Take actionTESTIMONIES
RESSOURCES
INSTITUTIONS
Useful links
Latest news
Litige sur le bail en résidence privée pour aînés (RPA)
En cours de bail, il peut survenir des désaccords entre un locataire et sa résidence. Le CAAP est là pour aider la personne aînée et ses proches.
Un organisme indépendant du RSSS
Le CAAP est un organisme communautaire, financé par le ministère de la Santé et des Services sociaux.
Les commissariats aux plaintes et à la qualité des services
Un commissariat aux plaintes et à la qualité des services, c’est un peu un « comptoir des plaintes ».