Call us toll-free at 1 877 767-2227 or 819 797-2433

1 877-767-2227info@caapat.ca

Centre d’assistance et d’accompagnement aux plaintes 
Abitibi-Témiscamingue

The CAAP-AT assist users that are dissatisfied with services that they have received or should have received in the Health and social services network and welfare services as well as residents in a Private Senior’s Residences (PSR). 
Discover what the CAAP can do for you
Present in the 5 RCMs of the region
Témiscamingue • Rouyn-Noranda
West Abitibi • Abitibi • Vallée-de-l’Or

Support services from CAAP-AT

Report or file a complaint
in the public health network

Know
your rights

Learn more about your rights

Why file  
a complaint?

Denouncing a situation

Obtain assistance
and support

Take action

TESTIMONIES

    « The written letter described perfectly my experience and the purpose of my complaint. Thank you for listening and for the attention you brought to my request and the drafting work. »

    - Témoignage anonyme

    « Je voulais te dire un gros merci, car je n’aurais jamais été capable d’écrire la lettre aussi bien! »

    - Témoignage anonyme

    « Je tiens à vous remercier de nouveau pour votre excellent service et votre support irréprochable. Vous m’avez fait sentir que je n’étais pas seule dans cette situation. J’ai été vraiment bien accompagnée. »

    - Témoignage anonyme

    « Thank you for your time and for listening.... Great work in drafting my complaint ! »

    - Témoignage anonyme

    « Je ne sais pas si l’on vous le dit souvent, mais je vous dis “merci”. Sans vous, je n’aurais pas fait cette démarche. Je l’apprécie beaucoup et je n’ai que de bons commentaires! »

    - Témoignage anonyme

    « Thanks so much! You summed up the situation so well. I’m very happy with the letter you drafted... it is is perfect! »

    - Témoignage anonyme

RESSOURCES

INSTITUTIONS

See the various institutions in which we can intervene in Abitibi-Témicamingue.
Network institutions

Useful links

Discover the resources at your disposal and the listing of all the other CAAP in each Quebec region.
Deepen my research
Accédez facilement aux informations sur les établissements et les ressources disponibles.

Latest news

Take
action

Contact our complaints advisor at the CAAP who will help you find answers that suits your needs. 
Contact us

Become
a member

Join an influential network in Abitibi-Témiscamingue by becoming a member of the CAAP. Together we can make a difference in que quality of care !
Become a member of the CAAP-AT